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Online services

Online consultations

Contact us online to request appointments, administrative requests or repeat prescriptions using SystmConnect

Patients can now consult online with a GP/nurse/clinician at our practice as part of a new online service which could save you time and a journey.

Using the online consultation service makes it easier for us to quickly decide how we can best help you with the least amount of disruption to your day. The service is free and confidential and medical consultations are always reviewed by a GP or nurse.

Simply answer questions about your symptoms online and we'll call you back the same day, or the next working day if it's sent after 2.00pm, with general advice or signposting, a telephone consultation or, if necessary, we'll get you booked in for an appointment. You can use the system 24 hours a day, 365 days of the year.

You can also use the system to send administrative queries if you have a question relating to test results, letters, medical reports or have a general enquiry.

The service also offers access to reliable and trustworthy self-help generic information 24 hours a day, 7 days a week that may help you to avoid an appointment altogether.

SystmOnline

SystmOnline is an online service which allows you to view your records, book and cancel appointments, and manage repeat prescriptions. To register, click on the link below and select "Request access" and complete the form, or speak to reception.

Mobile apps

You can now download apps for Apple and Android devices to make an appointment or order medication on the go.